How to get to Hanoi Sky

Hanoi Sky is on the 65th floor of Lotte Center Hanoi at 54 Liễu Giai, in the west of central Hanoi, about 5 km from Hoàn Kiếm Lake. There is no metro station nearby yet, so most visitors come by Grab or taxi.

By Grab or taxi from the Old Quarter

A Grab car or motorbike, or a taxi, drops you at the tower on Liễu Giai street.

  1. Book the ride to Lotte Center Hanoi

    Set the destination to Lotte Center Hanoi, 54 Liễu Giai. Do not pick Lotte Mall West Lake: it is a different building with no observation deck.

  2. Ride west to Liễu Giai street

    About 5 km from the Old Quarter.

    15-20 min
  3. Go down to the ticket counter on B1

    The Hanoi Sky counter is on the basement floor next to LOTTE Mart. A second counter on the 65th floor is reached through the LOTTE Hotel Hanoi entrance.

  4. Take the high-speed elevator to the 65th floor

    The ride takes 58 seconds.

    1 min

By bus

Several city buses run along Liễu Giai, including lines 22A, 32, 107, 142 and 144. The closest stop is at 48 Liễu Giai, about three minutes' walk from the tower. Check the route from your hotel in a transit app before you set off. The metro will get closer when the underground section of Line 3, with Kim Mã station, opens; that is planned for late 2027.

Contacts and opening hours

Hanoi Sky is open every day. The front desk answers on 024 3333 6565.

Address
65th floor, Lotte Center Hanoi, 54 Liễu Giai, Giảng Võ Ward, Hanoi, Vietnam
Open in Google Maps

Opening hours

  • Daily09:30 – 22:30

Access questions

Is Lotte Mall West Lake the same place?

No. Lotte Mall West Lake is a newer mall in another part of Hanoi and has no observation deck. Hanoi Sky is in Lotte Center Hanoi at 54 Liễu Giai.

Where is the entrance to the observation deck?

Start at the Hanoi Sky Welcome Zone on B1, next to LOTTE Mart, with the ticket counter and the high-speed elevator to the 65th floor. If you come in through the LOTTE Hotel Hanoi entrance, there is also a counter on the 65th floor.

Can I get there by metro?

Not conveniently yet. Line 3 currently ends at Cầu Giấy, and Kim Mã station, closer to Lotte Center, is part of an underground section planned for late 2027.

Is the deck accessible with a wheelchair or stroller?

Ticket sellers list it as wheelchair and stroller accessible, and the deck is reached by elevator. Call the front desk on 024 3333 6565 to confirm anything specific before you go.